Okta Study Uncovers Top Apps and Services as Firms Negotiate Covid-19

In addition, businesses are increasingly turning to higher assurance and adaptive forms of authentication like Okta Verify and WebAuthn to secure access to applications. Globally, SMS as a security factor dropped from 53% three years ago to 47% today, while security questions dropped 18% three years ago to 13% today.

Growing preference for best-of-breed solutions: Our research suggests that even when organisations increasingly license productivity suites, they still want to invest in best-of-breed apps that mirror some of the apps licensed under the bundle. Of Okta’s Microsoft 365 (the most popular app) customers globally, 33% deploy four or more best-of-breed apps, up from 20% four years ago, highlighting the growing importance of flexibility and functionality as employees work remotely. Some 38% also deploy Google Workspace, this year’s third most popular app by number of customers. Another 43% use AWS, the second most popular app.

This year’s report clearly shows that organisations across the globe are leaning heavily into two areas: choice and collaboration,” said Sowden. “This is a wise move and Okta is excited to be able to support some of APAC’s largest and most complex enterprises as they evolve their technology strategies.”

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